Job Description

Job Description

About

Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities. Now is an exciting time to join Macy’s. The face of retail is changing, and change requires innovation.

We’re bringing the magic of Macy’s to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you’re sure to find something delicious!

Job Overview

The holiday entertainer’s primary responsibility is to engage and perform in character for our customers, in an inviting environment for the holiday season. Perform other duties as assigned.

Essential Functions

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• Follows Food Division Standards and Best Practices
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• Be knowledgeable of environment
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• Effectively deal with multiple customers
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• Communicate customer requests & concerns to manager on duty
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• Follow food safety standards and maintain work area and equipment in accordance with Health Department standards
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• Maintain personal hygiene and professional dress code to comply with Food Division and Health Department standards
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• Dress in costume to entertain customers while following guidelines as set by manager
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Qualifications and Competencies

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• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
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• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
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Essential Physical Requirements You Will Perform

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• Position requires prolonged periods of standing/walking around store or department
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• May involve reaching, crouching, kneeling and stooping
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• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
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• Frequently lift/move up to 25lbs
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This job description is not all inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. - including Macy’s, Bloomingdale’s, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

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