Medical Assistant - CCM/RPM (Remote | Bilingual) Job at Woodlands Primary Health Care, United States

  • Woodlands Primary Health Care
  • United States

Job Description

Medical Assistant for Chronic Care Management and Principal Care Management Programs

Woodlands Primary Healthcare is a growing primary care practice seeking a detail-oriented, self-motivated Medical Assistant to support our Chronic Care Management (CCM) and Principal Care Management (PCM) programs remotely. This is an excellent opportunity for a bilingual MA who thrives in a patient-centered environment and is comfortable working independently from home.

About the Role

You will serve as a key touchpoint for our chronic disease patients — conducting monthly care coordination calls, documenting clinical interactions, updating care plans, and ensuring patients remain engaged with their treatment goals between office visits. This is a remote position requiring reliable internet, a quiet workspace, and strong self-discipline.

Key Responsibilities

  • Conduct monthly CCM/PCM outreach calls with enrolled patients to review symptoms, medications, and care plan progress
  • Accurately document all encounters and time logs in eClinicalWorks (ECW)
  • Coordinate care between specialists, PCP, and ancillary providers
  • Assist with care plan creation and updates under provider supervision
  • Identify and escalate urgent patient concerns to the clinical team
  • Maintain compliance with CMS billing requirements for CCM/PCM time tracking
  • Support patient enrollment and consent documentation

Requirements

  • Medical Assistant certification (CMA, RMA, or equivalent) preferred
  • Minimum 2–3 years of experience in a clinical or care coordination role
  • Proficiency in eClinicalWorks (ECW) — required, no exceptions
  • Experience with CCM, PCM, or RPM programs strongly preferred
  • Bilingual — English/Spanish required (spoken and written)
  • Must reside in the Spring, TX or Katy, TX area
  • Reliable home office setup with stable internet connection
  • Strong communication, documentation, and time-management skills
  • Ability to work independently with minimal supervision

Compensation & Schedule

  • Pay: $17–$25/hour depending on experience
  • Full-time or part-time options available
  • Monday–Friday | Standard business hours (CST)

Benefits

  • Paid time off
  • Flexible scheduling
  • Growth opportunities within an expanding practice
  • Supportive clinical team and clear workflows

Flexible work from home options available.

Job Tags

Full time, Part time, Work at office, Remote work, Home office, Monday to Friday, Flexible hours

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